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Devine Snow Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.

2. Checkout using Click & Collect

Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout to find your closest store.

3. Choose the store of your choice and collect your items

Choose a store of your liking, click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in store.


Frequently Asked Questions

When can I collect my order?

For items in stock at the chosen collection store, we will normally have your item ready to collect within 1-2 working days.

For items which are at the warehouse your order will be ready to collect in the time indicated on the website; or if at another store approximately 3 working days – please call in advance if you are making a long journey, just in case!


How will I know when my order is ready?

For every order we will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike we will contact you once you have placed your order to arrange a collection time.

What do I need to collect my order?

Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.

Can Someone Else Collect My Order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection. 

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made via the original transaction made with our online team.

How do I return my order?

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.




Quick Contact

0121 423 1160 or 07812 141742 19, Hereward Rise (Ground Floor No 6) Halesowen B62 8AN

Opening Hours


Our bricks and mortar shop is now permanently closed as of 6th June 2023.

You can still order online for Click and Collect and still collect your order at 19, Hereward Rise, Halesowen B62 8AN.

Once your Click and Collect order is received, we will arrange a time for pickup by calling you. This is normally within 1 hour of placing your order.


Our Ski and Board Servicing Centre will now be operated by "Run Ready Ski and Snowboard Servicing.

You can book your Skis in by calling
01299 578247 or the via website Contact Form or by social media.

The new address of the Service Centre is: Run Ready Ski and Snowboard Servicing, Unit 1B, Upper Moor End, Mamble, Kidderminster DY14 9JD